TERM & CONDITIONS ( WHOLESALE)

TERM & CONDITIONS ( WHOLESALE)

PRO FORMA

1. All customers payments are on Pro forma terms .
2. All Pro forma orders from new wholesale customers require payment prior to goods being sent. This enables us to deliver new orders immediately. For details on how to pay Pro forma Orders please refer to ‘Payment Methods’.
3. Trade Accounts:

This is an agreement between Nibbanah and you (the client) for the registration of a trade account with Us upon to our acceptance of your application, you will be deemed to have consented to these terms by your use of the Account.

4. All orders which are endorsed or described as ’Pro forma Orders’ are firm, binding and non-cancellable by the purchaser and must be paid for in full within 7 days from date of invoice to ensure delivery of all available product. Where payment for a Pro forma Order is not received within 30 days of the date of invoice, the order may be cancelled by and at the sole discretion of NiBBANAH. In such an event the purchaser will be liable from the date of notice of cancellation for a cancellation fee equivalent to 20% of the invoiced cost or $50.00, whichever is greater for stock ordered on your behalf.

PRICING:

1. All pricing on our Website is in Australian Dollars (AUD). Each product displays the cost PER UNIT excluding GST, unless otherwise stated.
2. Nibbanah reserves the right to change prices and product specifications at any time without prior notice.

PRODUCT:

1. Every effort has been taken to display as accurately as possible product descriptions, dimensions and colour finishes on this site. The actual colours you see will depend on your computer/monitor and Nibbanah does not guarantee that your monitor’s display of any colour is true and accurate.

ORDERING:

1. There are number of ways to place orders with NiBBANAH Via Trade fair, online, email, fax or phone order accepted.

RETURN & CREDITS:

1. We do not exchange, refund or credit for incorrect choice. Any goods purchased from NiBBANAH may only be returned or claimed if found to be damaged, faulty or incorrectly supplied. No Credit’s, Return’s or Exchange are offered on sale items.
2. All Returns & Credits require authorization and therefore notification of any proposed Return or Credit claim must be advised in writing within seven (7) days of the date of delivery. Failure to do so will result in Returns or Credits being denied.
3. All returns once authorised must be returned to NiBBANAH within (7) days of authorisation. No authorization will be issued if goods are not in original packaging and complete with a NiBBANAH barcode label. Customers are responsible for all freight costs when returning non- damaged, perfect quality or correctly supplied goods and all returns must be sent to NiBBANAH (Office/Warehouse) in Melbourne.
4. NiBBANAH reserves the right to deny a credit for returned goods found NOT to be in perfect order and without authorization.
5. NiBBANAH will only refund payment (excluding delivery fee) for faulty or damaged Pro forma paid goods authorised by our Accounts Department.

RETURN ADDRESS: 37 Clematis Avenue, Ferntree Gully VICTORIA 3156

 

DAMAGED & FAULTY GOODS:

1. All NiBBANAH products are packaged with care. In the unlikely event that an item is damaged or broken in transit, please advise our Head Office in writing immediately so that a suitable solution can be determined. If required we will arrange for the damaged goods to be picked up and a replacement or substitute of goods be delivered where possible.